I tried Catalyst version 10.4, 10.5, and 10.6 with the same issue. I tried the Catalyst driver on Sapphire's website as well as on ATI's website.
I have a Sapphire ATI PCI Express 5570 as well and experienced the exact same 0x000000CA BSOD in Windows 7 when trying to install drivers for it. Looking for some alternate views to resolve. The resolution center in Windows provides a solution of installing the 10.4 Catalyst driver to resolve issue (which fails). The problem is that the driver installation process never gets far enough to actually install a driver. The blue screen error (via Windows BugCheck entry in event log) is a 0x000000CA and refers to a plug and play error most likely caused by a bad driver. Flashed mother board BIOS to current version.I have already performed the following trouble shooting steps: It blue screens during the hardware detection phase of the installation process. Upon trying to install the 10.4 Catalyst drivers the system will blue screen. I installed a Saphire ATI PCI Express 5570 HD. This is a new box with nothing installed other than what was provided for directly by Dell.
I have a brand new Dell Optiplex 760 workstation with 4 gigabytes of RAM running Windows 7 Professional (32bit). Let me try to summarize here, my key problem is that the AMD Radeon HD 6320 Graphics driver can not be installed successully no matter by driver component, or by package install.This one is for the hive mind. #I063 Selected driver installs from section in "c:\windows\inf\oem2.inf".
#-166 Device install function: DIF_SELECTBESTCOMPATDRV. #I022 Found "PCI\VEN_1002&DEV_4385" in c:\drivers\chip vga\packages\drivers\sbdrv\smbus\xp\smbusamd.inf Device: "AMD SMBus" Driver: "AMD SMBus" Provider: "Advanced Micro Devices, Inc" Mfg: "Advanced Micro Devices, Inc" Section name: "AMDSMBus". #I022 Found "PCI\VEN_1002&DEV_4385" in C:\WINDOWS\INF\oem2.inf Device: "AMD SMBus" Driver: "AMD SMBus" Provider: "Advanced Micro Devices, Inc" Mfg: "Advanced Micro Devices, Inc" Section name: "AMDSMBus". #I022 Found "PCI\VEN_1002&DEV_4385" in C:\WINDOWS\inf\oem2.inf Device: "AMD SMBus" Driver: "AMD SMBus" Provider: "Advanced Micro Devices, Inc" Mfg: "Advanced Micro Devices, Inc" Section name: "AMDSMBus". #I022 Found "ACPI\AuthenticAMD_-_x86" in C:\WINDOWS\inf\oem5.inf Device: "AMD Processor" Driver: "AMD Processor" Provider: "Advanced Micro Devices" Mfg: "Advanced Micro Devices" Section name: "AmdPPM_Inst". #W389 No or section in C:\WINDOWS\inf\oem5.inf, using instead. #I022 Found "ACPI\Processor" in C:\WINDOWS\inf\cpu.inf Device: "Processor" Driver: "Processor" Provider: "Microsoft" Mfg: "(Standard processor types)" Section name: "Processor_Inst". #-198 Command line processed: "C:\Drivers\CHIP VGA\Bin\InstallManagerApp.exe" /IGNORE_UPGRADE #-018 Searching for compatible ID(s): acpi\processor
Then I try to check the log file under %Windows%\setupapi.log, the related log info is as following, The AMD report file under %Programfiles%/ATI/Reports/Report.xml show that the AMD SM Bus driver install failed. Then I try to install the driver by the AMD installation package named "CATALYST Install Manager", but still failed. I check FBALog first, and the error info is as following,ġ0:52:53 AM - SetupDiCallClassInstaller Error: 0x2, Device: AMD Radeon HD 6320 GraphicsĬommon FBA Log File Error , this means there may be missing a dependency, but I don't know what dependency is missing.So I still do not know a solution at this time. Let me tell you my history of trying to find a solution. But the VGA driver load failed in device manager as the side picture shown. I have created all the related driver components successfully by Component Designer. I'm creating a new XPE image for a new AMD platform.